Cleaning Process

Our cleaning process starts when we greet our customer. We then provide a thorough pre-inspection of the area to be cleaned. A thorough spot/stain removal procedure begins as well as pre-vacuuming. Pre-spray is then applied and allowed to soak for an amount of time, depending on carpet soilage. HWE with a Rotovac 360 is our next step. Now that the carpets are clean, we re-inspect, post-groom the carpet, and then apply Carpet Protector if requested by the customer. If carpet protection was added then an additional post grooming is applied, insuring proper drying of carpet protector can occur.

Deodorizer
We add deodorizer to our pre-spray and rinsing cycle. It has a light, lavender scent. If necessary, we will do a light, post-spray of mist to leave a fresh scent. We never use anything too strong; we don’t like to overwhelm the customer. 

Moving Furniture
Furniture is moved at customer requests. Couches, chairs, end tables, and coffee tables are typical items that are moved in our cleaning process. Unfortunately, some furniture cannot be moved, such as pianos, pool tables, full china cabinets, full dressers, book cases, beds, and areas with a lot of breakables on them. We always work with the customer to provide the best possible coverage of this issue.